At AMARU, we strive to deliver your order safely and promptly. Please read our shipping policy carefully to understand how we process and ship your orders.
1. Order Processing Time
- All orders are processed within 1–3 business days of payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an email confirmation with your tracking details once your order has been dispatched.
2. Shipping Within India
| Shipping Method | Estimated Delivery Time | Charges |
|---|---|---|
| Standard Shipping | 5–7 business days | ₹100 (Free on orders above ₹1,199) |
Note: Delivery timelines are estimates and may vary due to courier delays, weather conditions, or peak season volumes.
3. Order Tracking
- Once your order is dispatched, you will receive a tracking number via email.
- You can track your order directly on the courier partner's website using the provided tracking number.
- If you have not received tracking details within 4 business days of placing your order, please contact us.
4. Delivery Attempts & Failed Deliveries
- Our courier partners will attempt delivery up to 3 times. If the delivery is unsuccessful after 3 attempts, the package will be returned to us.
- In case of a returned shipment due to an incorrect address or unavailability, re-shipping charges will apply.
- Please ensure your delivery address and contact number are accurate at the time of placing the order.
5. Damaged or Lost Shipments
- If your order arrives damaged, please take photographs immediately and contact us within 48 hours of delivery.
- In the rare event that your order is lost in transit, please reach out to us and we will initiate an investigation with the courier partner.
6. Contact Us
For any shipping-related queries, please reach out to us:
- Email: amaruwears@gmail.com
- Response Time: 2–3 business days
Thank you for shopping with AMARU. We are committed to getting your order to you as quickly and carefully as possible.